Pomo Support
Pomo is a free app that shows food and shopping promotions at malls and shops in Malaysia, sorted by how close they are to you.
Contact us
Email boonyao.pomo@gmail.com. In the app, you can also go to Profile → Help & support.
When you write, it helps to tell us your Pomo handle, your phone model, and what you were doing when the problem happened.
A promotion looks wrong
Promotions come from information merchants publish online. If a price, date or outlet looks wrong, or a promotion has ended, email us the promotion's name and the mall. We check it against the merchant's own announcement and fix or remove it.
Sign-in problems
Pomo uses Sign in with Apple or Google. If sign-in fails, check that your phone is online and try again. If it keeps failing, email us and tell us which one you used.
Location
Pomo uses your location only while the app is open, to sort promotions by distance. You can turn it off in your phone's Settings → Pomo → Location and add a place such as Home or Work in Profile → My Places instead.
Delete your account
In the app, go to Profile and tap Delete account at the bottom. This permanently deletes your photo, handle, saved promotions and places, interests and likes. If you can no longer open the app, email us from the address you signed in with and we will delete it for you.
Privacy
Read what we collect and why in our privacy policy.